To successfully implement large technology systems, first accept the complexity, and then take these six actions.
The most critical tools in successful e-commerce expansion are customer-centricity and a test-and-learn mindset.
Transformation success requires thoughtful mastery of multiple disciplines and coordination of many moving parts.
Even when digital capabilities aren’t the centerpiece of a deal, they still can provide significant deal value with the right due diligence and integration planning.
Crisis-fueled experimentation has become a primary source of organic growth during the pandemic. But you’ve got to escape pilot purgatory first.
Companies that are successful in sourcing and managing the consumption of cloud adopt a more dynamic, analytical, and demand-driven mindset.
Getting value from tech relies on tackling multiple interdependent programs at once.
Start-ups fail for all sorts of reasons, but those that succeed constantly think about the customer journey, use technology to remove friction, and find new ways to delight their customers, according to an investor with a legendary venture-capital firm.
Given the right conditions, the “DF9”—Europe’s nine digital front-runners—have the potential to drive adoption of artificial intelligence (AI) across the continent.
Companies have to hire the best, but that won’t be enough. They’ll also need to rethink how they reskill and upskill their people.