Though grocers have focused on product safety and hygiene during the pandemic, sustainability remains a key priority for consumers and grocery CEOs alike. Now, grocers should focus on how to deliver against their commitments and empower consumers to make sustainable choices.
Ahold Delhaize’s president and CEO explains how the Belgian grocer has prioritized employees’ mental health, leveraged digital personalization tools to help consumers make healthy and sustainable food choices, and connected with the community through local initiatives.
As European grocers realize that embracing new technology is core to their strategy, flexibility is the key to successful transformation. It’s not always about what retailers are doing in tech adoption, but how.
Utilities used to own the entire value chain, from energy generation over transmission and distribution grids to retail, until the regulation and market environment changed and new competitors entered. To survive and thrive, both incumbents and new players will need to continuously revisit portfolios.
Winning online was a priority for growth in grocery retail even before the onset of the pandemic. Now, with the increase in online shopping, e-commerce acceleration and profitability have become top priorities for many European grocers.
ICA’s CEO explains how the Swedish grocery retailer is expanding its physical and online ecosystem by analyzing consumer behavior to see what nonfood items customers seek.
Up to 2.5 million Romanians plan to reduce their online activities after the pandemic ends, the 2021 McKinsey Digital Sentiment Survey shows. In the last 6 months, digital consumption in Romania has increased across the 11 industries studied, with 43% of the new digital joiners[…]
Nordic companies are trailing their global peers in terms of growth and scale. McKinsey reveals five bold moves across industries to recapture profitable growth and global market share.
X5’s CEO explains how the grocery retailer is harnessing big data, AI, and digital tools to better understand what consumers want.
Organizational maturity will be a critical element for grocery retailers seeking to unlock the full potential of analytics.