A more thoughtful balance between homegrown capabilities and outsourcing can help companies generate more value from an often-overlooked opportunity.
Insights on Operations
Over the past decade, finance departments reduced costs by almost 30 percent. The next decade’s focus: achieving even higher levels of effectiveness.
Retailers in consumer discretionary categories were already struggling in the US before COVID-19. Better supply-chain management could be critical to their recovery.
With many industries operating remotely, companies that can implement new processes to harness fluctuations in the temporary-labor market may achieve greater flexibility in the recovery.
As the COVID-19 pandemic continues and its economic impact increases, the productivity and reallocation imperative for sales, general, and administrative (SG&A) activities continues to sharpen.
In managing a product portfolio, the balance between efficiency and value is a constant challenge. Taking a consumer-first approach to reduce complexity can increase portfolio performance.
Selling as-a-service products is often needlessly complex. Focusing on four areas can subtract pain while adding profit.
Rarely have supply-chain leaders faced more complex, changing conditions than they have during the COVID-19 pandemic. Here’s how companies can manage through the crisis and build resilience against future shocks.
More than ever, great customer experience depends on the human factor. That has major implications for how the customer-experience organization operates.
As companies navigate the COVID-19 reset, global business services organizations can deploy advanced analytics to equip leaders with the information needed for better, faster decision making.