Focusing on customer engagement, talent, and data analytics could unlock success in the country’s emerging ecosystem economy.
Gen Z represent the next engine of domestic consumption growth.
Businesses in Hong Kong should take action in four crucial areas to transform their digital and data capabilities and prepare themselves for the challenges ahead.
McKinsey senior partners Brendan Gaffey and Lareina Yee share their perspectives on how the COVID-19 crisis has changed the technology sector—and how tech companies can thrive in the next normal. A transcript of their remarks follows below.
McKinsey’s Philipp Nattermann and Karolina Sauer-Sidor reflect on how the COVID-19 crisis has changed the telecom sector—and what lies ahead for telcos. A transcript of their remarks follows below.
Aneel Bhusri discusses serving customers as the COVID-19 crisis began, the limitations of remote work, data’s importance for employee diversity, and why companies need to have souls.
Outperformers achieve higher growth by carefully considering the sales journey and balancing rigorous process discipline with the flexibility to meet individual customer needs.
Consumer-goods companies need to balance rapidly changing consumer and market needs with relevant product experiences. Enter the modern product manager.
More ventures are achieving unicorn status, and at a faster pace, but many more still aren’t realizing their full potential. What’s holding them back, and what can change that?